Use Client Input to Grow Your Referral Business
Everyone knows that satisfied clients provide the best leads. 121QA client satisfaction surveys help agents identify those clients who actually plan to recommend them, making it easy for them to focus attention, service and marketing efforts for the best return.
Survey Design – Asking for Feedback Early Builds Trust
50% of referrals come before deals close. That’s when clients are most satisfied and telling everyone they know about their purchase or sale. Unlike after-sale real estate surveys, 121QA invitations are sent at firm: asking early builds trust, makes it easy to right a wrong and paves the way to a trouble-free close.